At BEO, we believe in transparency and clear expectations.
At BEO, we believe in transparency and clear expectations.
The following refund terms apply to all clients.
Clients may request a full refund of all amounts paid.
To be eligible for a refund, the request must be submitted before the end of the third day following the date the agreement was signed.
Refund requests may be submitted through either:
Refund requests are no longer accepted after 12:00 AM at the beginning of the fourth day following the date the agreement was signed.
After this deadline passes, refunds are no longer available.
Certain services require access, information, credentials, assets, approvals, or other resources from the client.
If the client does not provide the required resources needed to build, configure, or implement the agreed systems, refund eligibility is forfeited.
Work may be paused until the required resources are provided.
Any delays caused by the client, including delays in providing required resources, approvals, information, credentials, or communication, will continue to count toward the client's monthly management period.
The management period will not be extended due to client-caused delays.
Clients may cancel their agreement before the end of the seventh day following the date the agreement was signed.
Need to request a refund or have a question about these terms? Our team is here to help.